Summary: In Microsoft Business Solutions - Navision, after you run the Switch Checkmark in Canceled function for interaction log entries, the check mark is not switched for some records.

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Manual Solutions

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements. Note Before you apply this hotfix, verify that all Microsoft Navision client users are logged off from the system. "All client users" includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.

To apply this hotfix, you must have a valid license for the Solution Developer granule and for the Contact Management granule. We recommend that you assign the "SUPER" role ID to the user account in the Windows Logins dialog box or in the Database Logins dialog box. If you cannot assign this role, verify that the user account has the following permissions:
  • Modify permissions for the Table Object ID 5065 object.
  • Execute permissions for the System Object ID 5210 object and for the System Object ID 9015 object.
  • You do not have to have rights to the data stores unless you have to perform data repair.

    To apply this hotfix, change the code in the Interaction Log Entry (5065) table codeunit as follows.
    Existing code
    IF FIND('-') THEN BEGIN IF ConfirmToggleCanceledCheckmark(COUNT,ErrorTxt) THEN BEGIN MasterCanceledCheckmark := NOT Canceled; IF FindUniqueAttachment AND (NOT Canceled) THEN RemoveUniqueAttachment := CONFIRM(ErrorTxt,FALSE,Attachment.TABLECAPTION); IF FIND('-') THEN REPEAT SetCanceledCheckmark(MasterCanceledCheckmark,RemoveUniqueAttachment); UNTIL NEXT = 0 END; END
    Replacement code
    IF FIND('-') THEN BEGIN IF ConfirmToggleCanceledCheckmark(COUNT,ErrorTxt) THEN BEGIN MasterCanceledCheckmark := NOT Canceled; IF FindUniqueAttachment AND (NOT Canceled) THEN RemoveUniqueAttachment := CONFIRM(ErrorTxt,FALSE,Attachment.TABLECAPTION); SETCURRENTKEY("Entry No."); IF FIND('-') THEN REPEAT SetCanceledCheckmark(MasterCanceledCheckmark,RemoveUniqueAttachment); UNTIL NEXT = 0 END; END Note Always test code fixes in a controlled environment before you apply the fixes to production computers.

    Prerequisites

    You should apply this hotfix only if you have not installed any service packs for the version of Microsoft Navision that is listed in the "Applies to" section.

    Removal information

    You cannot remove this hotfix.

    Restart requirement

    After you have applied this hotfix and you have performed any required data repair, you must exit the Microsoft Navision client. Users must then restart their Microsoft Navision client. You do not have to restart the computer.

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